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Germany Broadband Market Report 2005
 
 


Introduction
 
Located in central Europe, bordering the Baltic Sea and North Sea, Germany has lowlands in the north, uplands in the centre and is mountainous in the south. It has a population of 83 million people, the largest in Europe, living in 39 million households and a population density of 236 inhabitants per square kilometre. The level of urbanisation is relatively high at 87.5%.
 
GDP per capita at $33,922 was the eighteenth highest in the world in 2005 according to the International Monetary Fund. This compares with Luxembourg at $75,130 which has the world's highest GDP per capita, and the UK placed thirteenth at $36,599[1]. GDP per capita in Wales stood at around 79% of the UK figure, which equates to around $28,915[2].
 
 
The telecommunications sector became fully liberalised in January 1998 and is regulated by the Bundesnetzagentur (BNetzA) or Federal Network Agency, which, prior to August 2005, was known as the Regulierrungsbehörde für Telekommunikation und Post (RegTP).
 
One of the main aims of the regulator with regards to the broadband market is to try to address the balance of power of a strong and dominant incumbent.
 
 
The government launched its information society strategy, Information Society Germany 2006, in December 2003. Some of the internet and broadband specific objectives of the strategy included:
 
  • Increasing the number of internet users to 75% of the population by 2005 (According to Nielsen NetRatings some 60% of the population were internet users in March 2006[3])
  • Increasing broadband connections to around 7 million by 2004 (According to the OECD there were 6.9 million broadband connections in Germany at the end of 2004)
  • Ensuring that broadband becomes the dominant form of internet access by 2005 (in line with the EU eEurope 2005 programme)
  • Increasing broadband lines to more than 20 million by 2010
  • Increasing broadband penetration to more than 50% of households by 2010
 
Key findings from the Deutschland Online 3 study suggest that: "superior broadband infrastructure will be crucial to Germany's global competitiveness" [4].
 
 
Initiative D21 – Dating from 1999, the aim of this public/private partnership initiative was to support and promote the development of the information society. As part of the wider initiative there is a broadband initiative which promotes co-operation with and between state governments, gathers and analyses experience from other countries, and integrates the content and application industry more strongly in the development and co-ordination process. For example, the initiative is creating a study on broadband strategies, preparing policy documents, conducting workshops and top-flight meetings, taking part in the activities of Germany's federal states and participating in various international broadband events[5].
 
Deutsches Forschungsnetz (DFN) – Provides a high-bandwidth network for the research and education community.
 
Breitbandatlas – An interactive map showing the coverage of different broadband technologies in Germany, highlighting the areas where there is competition between access technologies and areas where there is no coverage at all.
 
Furthermore, in order to promote broadband use within SMEs the government has undertaken an information campaign, offered free consultancy services for broadband use and created awards for innovative broadband projects.
 
 
With regards to privatisation of the telecommunications market, the incumbent operator, Deutsche Telekom, was privatised by the government in 1996. The Federal Republic of Germany retains a 15% share of the incumbent and around 22% is owned by the state owned bank, KfW. The Federal Republic had previously announced that it would sell its shares by 2006 but as yet there is no evidence to suggest this has happened[6].
 
 
As regards international bandwidth, Germany had the ninth highest level per inhabitant in the world in 2004 according to the International Telecommunications Union (ITU), with around 6.9Mbps per person. Denmark had the most at around 35Mbps per person and the UK had the fourth highest bandwidth at around 13Mbps per person[7].
 
 
In terms of socio-economic barriers to broadband growth, Germany has a history of high unemployment and weak domestic demand. The high unemployment rate barrier is particularly evident when compared to other major economies. According to the OECD, the standardised rate of unemployment was 9.5% in December 2005, almost one and a half times the OECD average of 6.4%, and the highest of the G7 group of countries[8]. This provides a barrier to basic ICT and broadband penetration levels.
 
In terms of social drivers, 92% of experts from government agencies surveyed in the Deutschland Online 3 study believe that people who are online have a clear advantage in their social and professional lives over those who are not online[9].

 
Germany has the largest internet market in Europe with around 24.5 million connections and a penetration rate of around 27% of the population[10].
 

Residential PC and Internet Penetration

Figure 1 - Residential PC and internet penetration, OECD Science, Technology and Industry: Scoreboard 2005
 
In terms of usage, the latest available figures show that, in 2005, 69% of households had a PC. Furthermore, 60% of all households had access to the internet in 2005. These figures are ahead of the OECD average for both PC and internet penetration of households. Iceland has Europe's highest levels of PC penetration, at 86% of households, and internet penetration, at 81% of households[11].

 
The broadband market is different in Germany to other European markets due to the fact that Deutsche Telekom ran DSL over an ISDN (Integrated Services Digital Network) standard in order to protect their large and successful ISDN business. As such, ISDN was a prerequisite for ADSL connections. This bundling has, however, since been withdrawn and the number of ISDN lines has started to fall.
 
In terms of the size of the market, at the end of December 2005, broadband lines were calculated to be around 10.7 million. This represents growth of around 3.8 million connections, or 55.1% during 2005[12].
 

Total Broadband Subscriptions by Country

Figure 2 - Total broadband subscriptions by country, OECD Broadband Statistics, December 2005
 
The market growth compares favourably with the 33% growth reported across the OECD[13] and the 37% growth worldwide[14] for the same period; indicating that the German broadband market is still some way from reaching saturation.
 
Broadband Growth over 2005 and Broadband Penetration by Population
Figure 3 - Broadband growth over 2005 and broadband penetration by population, OECD Broadband Statistics, December 2005
 
Analysys Research forecast that there will be around 14.4 million broadband connections by the end of 2006. This would equate to a population penetration rate of around 17.3 connections per 100 inhabitants.
 

Broadband Penetration by Population

Figure 4 - Broadband penetration by population, OECD Broadband Statistics, December 2005
 
Figures from the OECD place Germany in eighteenth position in the OECD in terms of broadband penetration per head of population; with a take-up of 13.0% in December 2005. This figure places Germany slightly behind the OECD as a whole, which had an average penetration of 13.6% of the population. Iceland, with a broadband penetration of 26.7% of the population, had the world's highest penetration, leading Korea (25.4%) and The Netherlands (25.3%). The UK placed thirteenth with 15.9 connections per 100 inhabitants and the lowest broadband penetration within the OECD was in Greece at 1.4 broadband connections per 100 inhabitants[15].
Broadband Penetration by Households (Top Ten Countries)
Figure 5 - Broadband penetration by households (top ten countries), World Broadband Statistics Q4 2005, Point Topic, December 2005
 
As regards broadband penetration per household, around 27% of households had a broadband connection in December 2005[16]; this places Germany outside the top ten countries in the world. This is far lower than the household penetration in Korea, the highest in the world, which stood at around 78.5% of households at that time. The highest household penetration levels in Europe were in Monaco at 69% of all households, while The Netherlands and Denmark also score highly with 58% and 54% respectively. Broadband penetration per household in the UK is also ahead of Germany, with around 38% of all UK households having a broadband connection[17].
 
BITKOM, the German Association for Information Technology, Telecommunications and New Media, predict that broadband penetration of households will rise to 34% in 2007[18].

 
In terms of the business market, there are more than 3.2 million businesses in Germany; with small and medium sized enterprises (SMEs) accounting for over 99% of them. Latest figures in 2004 show that 94% of all enterprises with 10 or more full time employees had internet access. The figures also show that 54% of all enterprises with 10 or more full time employees used a broadband connection. Both figures are slightly ahead of the OECD average[19].

Internet and Broadband Penetration of Businesses

Figure 6 - Internet and broadband penetration of businesses, OECD Science, Technology and Industry: Scoreboard 2005
 
The German government is keen to promote ICT and broadband usage in businesses and, as part of the Information Society Germany 2006 strategy, it has set an objective of increasing extensive use of eBusiness to 40% of SMEs by 2008.

 
As regards broadband infrastructure, figures from Ovum indicate that 91% of the German population could access a broadband service in September 2005[20]. This indicates that there has been little growth in coverage recently as broadband was available to around 90% of the population as early as 2003. Despite this, the Federal Government has stated that it considers that broadband coverage is widespread and, as such, does not envisage using any public funding for the purposes of increasing coverage.

Estimated Broadband Coverage

Figure 7 - Estimated broadband coverage, Analysys Research, September 2005
 
An initiative aimed at increasing broadband coverage has been launched by Eco, the registered association of German internet enterprises. The initiative aims to wipe out all broadband not-spots (areas where broadband services are unavailable) throughout the country with a particular emphasis on promoting broadband access in areas where it is not commercially viable to provide DSL products. The main focus is on using alternative broadband technologies in order to make broadband available to consumers and businesses.
 
The initiative started with an information campaign road show on alternative broadband suppliers in undersupplied regions which started from summer 2005 and will run through to the second quarter of 2006. Once awareness has been raised, the second stage will be to customise solutions to regional needs. Eco's ultimate intention is to bring together all relevant players - towns, municipalities, ISPs, business and customers - in the initiative to remove all broadband not-spots through the promotion of technology neutral access platforms[21].
 
Furthermore, the incumbent, Deutsche Telekom, has been trialling WiMAX with the intention of furthering its coverage in order to provide broadband services in rural areas. As such, broadband coverage seems likely to near 100% within the near future.
 
 
 
 
In terms of broadband services, in December 2005, by far the dominant technology was DSL, accounting for around 98% of total broadband connections. Cable accounts for the majority of the remaining share with around a 2% share of total broadband connections[22].

Western European Broadband Market by Technology Type

Figure 8 - Western European broadband market by technology type, Analysys Research, December 2005
 
DSL
 
After enjoying a quasi-monopoly of its own lines for some time, competition to Deutsche Telekom emerged in April 2004 when a wholesale product was enforced upon it, allowing retail ISPs to resell the incumbent's lines. Despite the recent success of reselling, there are no plans for the introduction of a bitstream product into the market and uncertainty over regulation of the wholesale market means that a bitstream product is unlikely to be launched in the near future[23].
 
With regards to DSL coverage, more than 90% of households are able to access broadband services via DSL. Conditions for DSL are particularly favourable in Germany due to an average local loop length of 1.5-2km. In contrast, only 17% of UK households and 19% of Welsh households have a local loop length of 2km or less. Furthermore, around 95-98% of all lines are compatible for DSL[24].
 
Deutsche Telekom has been trialling ADSL2+ and VDSL2 during 2005. ADSL2+ services are expected to be launched in May 2006. Furthermore, the incumbent is committing EUR3 billion for a FTTN (Fibre-to-the-Node) build in fifty of the largest cities in Germany, which requires Deutsche Telekom to shorten local loops and deploy DSLAMs closer to the end-user. Deutsche Telekom believes that it will connect approximately 2.9 million households to the new network by mid-2006, with fifty cities connected and running 50Mbps VDSL2 services in 2007[25]. The deployment of the new VDSL network has created some regulatory issues; the incumbent contends that the new network should be exempt from existing regulation, since the services it will provide constitute a new market.
 
The possibility of the incumbent offering VDSL services and not having to offer a wholesale product to other operators has prompted some competitors to offer to contribute towards the cost of the new infrastructure in return for being able to offer their own VDSL services over the new network. However, the European Commission has argued that there is no basis for claiming a separate market for VDSL and that ADSL2+ enables comparable services making it likely that Deutsche Telekom will have to provide a wholesale VDSL product to competitors.
 
 
The main form of competition to the incumbent comes from local loop unbundling (LLU), which has been available since 1998. Despite this, competitors have focused on the business market and have made little impact on the residential market, resulting in relatively high prices for such a large market.
 
The cost of local loop access fell in June 2004 after the European Commission intervened to increase competition. The price reduction had taken four years to materialise since Deutsche Telekom were instructed to reduce prices and formal proceedings were only narrowly avoided. Further price reductions for full unbundling were seen in April 2005, boosting the residential LLU market.

Unbundled DSL Lines as a Percentage of total DSL lines

Figure 9 - Unbundled DSL lines as a percentage of total DSL lines, ECTA, December 2005
 
Figures from ECTA show that 2.5 million local loops were unbundled by the end of December 2005. This represents 24% of the DSLmarket; one of the highest LLU shares of the DSL market in Western Europe and is an increase from 920,000 unbundled lines and a 14% share at the end of December 2004[26].
 
 
Since LLU action was taken by the regulator in 2002, an increasing number of operators have seen competition increase and Deutsche Telekom's share of the market gradually decrease.
 
Arcor, the second largest fixed-line operator with over a million unbundled DSL connections, has an unbundled broadband offering in 300 cities and by the end of 2006 plans to cover 45% of the population[27]. Meanwhile, QSC has unbundled exchanges in 110 cities and is continuing to expand its coverage, although it is concentrating mainly on the business market after scaling back its presence in the residential market.
 
Furthermore, Tiscali has started unbundling in the Frankfurt area and plans to invest EUR60-70 million in LLU in order to reach 50% of all households by 2008. Meanwhile, Telefónica Deutschland has announced its intention to extend its coverage to 40% of all households and is wholesaling its DSL services to other ISPs and BT Germany has also launched a DSL wholesale service[28].
 
With regards to higher bandwidth services, United Internet, Versatel, Arcor, QSC and Telefónica Deutschland have all launched or announced plans to launch high-speed ADSL2+ services in their unbundled areas.
 
A challenge for Deutsche Telekom is the difficulty for the incumbent to define competitive national rates, as it is competing with different players in different regions, such as HanseNet, which has more than a 50% share of the market in its home town of Hamburg. In June 2005, Deutsche Telekom's T-Online unit reduced the monthly rate for its best-selling DSL package by 50% in response to these competitors' price cuts.
 
 
Around 31 million households (80% of all households) are passed by a cable network and 22 million are connected. However, most of these networks have not been upgraded for cable broadband and at the end of 2005 only 6 million households (15% of all households) could receive broadband services over cable networks[29].
 
A priority for the broadband market is to stimulate the upgrading of cable networks for broadband through the restructuring of cable operators. Most cable networks were previously owned by DT who did not offer cable broadband but concentrated on DSL and as such, the cable networks were not upgraded. The current ownership structure of cable networks is highly complex and is the result of misguided state involvement[30].
 
It is estimated that to upgrade cable networks for the provision of bi-directional broadband services would require investments in the region of EUR9 billion. However, the restructuring and consolidation of cable network ownership would increase the value of large-scale infrastructure upgrades.
 
There are signs that further cable networks are beginning to be upgraded: Kabel Deutschland, the largest cable operator, is planning to upgrade 90% of its network for broadband services by the end of 2008.
 
 
Fixed Wireless Access (FWA) licences were awarded to 12 operators in 1999, but, as in most other countries, customers have been difficult to attract due to the widespread availability of DSL and most of these operators became bankrupt.
 
Deutsche Telekom launched a WiMAX trial in July 2005 with the intention of bringing broadband services to rural areas. Arcor has also launched WiMAX service in Berlin, Dusseldorf and Kaiserslautern.
 
As regards public access 'hotspots', there were around 25 providers operating more than 6,000 wireless 'hotspots' by the end of 2005.
 
 
There are a few small fibre networks located around the country. One such project is taking place in Schwerte, Nordrhein-Westfalen and is being run by the Stadtwerke Schwerte Ruhrpower, which is 47% owned by the municipality of Shwerte, 23.5% by the city of Dortmund and 23.5% by the RWE Energy group.
 
Furthermore, local operator NetCologne has announced that it will invest EUR200 million in fibre to bring FTTH services to the city of Cologne.
 
Analysys Research estimate that there were around 9,500 fibre broadband connections at the end of 2005.
 
 
Analysys Research estimate that there were around 28,000 satellite broadband connections at the end of 2005. This represents a fall of around 13,000 connections since the end of 2004.
 

Power-line

 
Germany is one of the few European markets where broadband over power-line services are commercially available. However, the number of subscribers is limited and the technology is not expected to have much of an impact on the wider market. Analysys Research estimate that there were around 9,700 broadband connections delivered over power-lines at the end of 2005.

 
 
In terms of operators, the German telecommunications market has historically been dominated by the incumbent, Deutsche Telekom, although LLU operators have started to increase their share of the market. Deutsche Telekom lines accounted for 75% of all wholesale DSL lines in December 2005. This equates to 74% of all wholesale broadband connections. The second largest player in the market is Arcor, which also resells its services to retail ISPs. In December 2005, Arcor had a share of around 9% of the total wholesale market.
Wholesale Market Share
 
According to Deutsche Telekom there were over 60 companies offering DSL lines in 2005, either through resale or over their own infrastructure. Furthermore, there are almost 40 operators offering high-speed broadband services over cable networks[31].
 
Historically Deutsche Telekom has been very dominant in the retail DSL market. However, due to the introduction of a resale offering in April 2004 and increasing investments in LLU, its market share is beginning to decline.
 
According to Analysys Research, Deutsche Telekom's retail subscription accounted for 47% of total broadband connections at the end of 2005. This equates to a 49% retail share of the DSL market.

 
The use of more sophisticated broadband services, such as IPTV, VoD, etc., is on the increase. These sophisticated services generally require higher bandwidths than required by traditional broadband applications and, as such, the average bandwidth of connections is increasing. Broadband experts predict that the average connection speed will increase from 1Mbps in 2004 to over 30 Mbps in 2015. The main applications expected to drive bandwidth increase are VoIP, VoD and converged triple-play services[32].
 
 
A recent trend in the market is the introduction of fixed-mobile bundles. Operators, QSC and BT Global Services, have both launched fixed-mobile packages for the business sector and residential services are expected in 2006. To combat this threat, Deutsche Telekom has launched a device that can be used over a fixed-line and a mobile network. There are two options with the service; use of standard PSTN for the fixed-line calls or the use of VoIP via a WLAN connection.
 
 
 
Deutsche Telekom launched a VoD service at the end of 2003 offering films for EUR3-4 each. Around 100,000 films were downloaded during December 2005. Deutsche Telekom also offers a music download service and an online gaming service.
 
Findings from the Deutschland Online 3 study suggest that the percentage of households using VoD will reach 23% in 2015.
 
 
Deutsche Telekom is planning to launch an IPTV service during the latter half of 2006. It intends to offer 100 free channels as well as pay-TV channels, including live football in HDTV.
 
 
Germany is far more advanced in VoIP usage than many Western European countries. There were around 50 companies offering mass-market VoIP services at the end of 2005.
 
AOL launched a VoIP service in April 2005 offering unlimited national calls for EUR8.99 per month. Furthermore, Arcor launched a VoIP service in April 2005 which included video-telephony and calls via WiFi hotspots, while United Internet and freenet.de have been offering VoIP services since 2004[33]. A number of cable operators have also launched VoIP services.
 
Findings from the Deutschland Online 3 study suggest that the percentage of households using their broadband connection for telephony will rise from 1% in 2004 to 35% in 2015.
 
 
Deutsche Telekom is looking to triple-play for future growth and has targeted 1 million triple-play customers by the end of 2007. Competition may come from cable operator Kabel Deutschland, who plan to upgrade 90% of their network for triple-play services by the end of 2008.
 
Findings from the Deutschland Online 3 study suggest that the percentage of households subscribing to a triple-play package will rise from 4% in 2005 to 32% in 2015.
 

 
 
In terms of pricing, the cost of basic 'first generation' broadband packages has decreased significantly since 2001, falling from a high of around EUR60-70 per month for a 0.7Mbps service in 2001, to around EUR20 per month for a 1 or 2Mbps service.  As a result, prices for 2005 are similar to other Western European markets; in The Netherlands and France similar services cost around EUR25-30 per month[34].
 
With regards to residential 'second generation' broadband services[1], in December 2005, 6Mbps services were available throughout the country costing around EUR25-40 per month. These prices are similar to comparable services in the UK and France which cost around EUR30-40. Within some unbundled areas 16Mbps services were available via ADSL2+ technology at a cost of around EUR60 per month. However, 'second generation' services are available for as little as EUR15 per month in some unbundled exchange areas of France, making Germany relatively expensive for higher-speed services[35].

 
The German broadband market is relatively under-developed when compared to other Western European markets considering the size of the market. This has largely been due to the dominant position of the incumbent operator which was very late in allowing competition through the reselling of its wholesale products.
 
Broadband penetration levels are average for Europe at 13 broadband connections per 100 inhabitants at the end of 2005. This is a long way short of internet penetration levels in leading nations such as Korea and The Netherlands of more than 25 connections per 100 inhabitants, indicating that there is plenty of scope for further growth in the broadband market. Furthermore, household penetration figures of 27 broadband connections per 100 households trails tele-density levels by some way; Analysys Research estimate that there were 89 fixed telephone lines per 100 households. These figures, and the fact that broadband growth is still strong, suggest that the market is unlikely to near saturation for some time.
 
In order for the market to progress, competition from other technologies is needed to stimulate the market. Investments inthe cable networks would increase competition and also ensure sustainability of networks as higher bandwidths will be demanded in the future.Cable operators are consolidating and agreeing resale agreements, thus creating the environment necessary for large-scale investment in the networks that are required for upgrading for broadband services.
 
In terms of services, focus in the market has moved towards the provision of triple-play services and the incumbent, LLU operators and cable operators are all looking at this area for future revenue growth.
 
The major FTTN/VDSL deployment that is being undertaken by the incumbent will bring very high-speed services to large areas of the country, allowing greater use of more sophisticated broadband applications and services including the possibility of converged triple-play. However, the regulatory uncertainty surrounding this new network will create uncertainty over future investment and a swift and satisfactory conclusion is required to maintain the confidence of leading operators. The outcome of the dispute will be of interest to the whole of the European telecommunications industry as it is likely to give indications as to the direction of future regulation from the EU.
 
Despite the uncertainty, alternative service providers are building their own brands in the residential sector and taking market share while further competition will emerge from mobile operators moving into the broadband market. As such, the battle for retail market share is likely to continue. Increased competition, however, will squeeze the margins of infrastructure owners and it is likely that the market will undergo some consolidation.
 
In 2005, Germany's broadband market is becoming increasingly mature with higher-speed services and sophisticated content becoming increasingly available, while growth of new connections is still strong. However, the low levels of competition from non-DSL technologies need to be addressed if Germany is to become one of Europe's leading markets.




[1] For the purposes of this section 'second generation' services are considered to be residential services with a downstream speed of over 2Mbps using ADSL or cable technologies


[1] International Monetary Fund, World Economic Outlook Database, April 2006
[2] Western Mail, Building better future? Not quite, 15th June 2005
[3] Interentworldstats.com website. Available at www.internetworldstats.com/eu/de.htm
[4] Deutschland Online, Deutschland Online 3, June 2006
[5] Initiative D21 website. Available at www.initiatived21.de/english/lighthouse/broadband.php
[6] Analysys Research, Country Report: Germany, March 2006
[7] International Telecommunications Union, World Telecommunications Indicators, December 2005
[8] OECD News Release, OECD Standardised Unemployment Rate falls to 6.4% in December 2005, 10th February 2006
[9] Deutschland Online, Deutschland Online 3, June 2006
[10] Analysys Research, Country Report: Germany, March 2006
[11] OECD, ICT database and Eurostat, Community Survey on ICT usage in households and by individuals, May 2005
[12] Analysys Research, Penetration of broadband technologies, May 2006
[13] OECD, OECD Broadband Statistics, December 2005, April 2006
[14] Point Topic, World Broadband Statistics:Q4 2005, March 2006
[15] OECD, OECD Broadband Statistics, December 2005, April 2006
[16] Federal Network Agency, Annual Report 2005, February 2006
[17] Point Topic, World Broadband Statistics:Q4 2005, March 2006
[18] BREAD, Second report on the multi-technological analysis of the 'broadband for all' concept, focus on the listing of multitechnological key issues and practical roadmaps on how to tackle these issues, August 2005
[19] OECD, ICT database and Eurostat, Community Survey on ICT usage in enterprises, May 2005
[20] Ovum, International Broadband Market Comparisons, January 2006
[21] EuroISPA, Newsletter, May-June 2005
[22] Analysys Research, Penetration of broadband technologies, March 2006
[23] Analysys Research, Country Report: Germany, March 2006
[24] Ovum and Beacon, The BEACON Broadband Knowledge Base Report, September 2005
[25] Ovum, Deutsche Telekom opts for VDSL2, 2006
[26] ECTA, Broadband Scorecard Q4 2005, May 2006
[27] Wireless Watch, August 2006
[28] Analysys Research, Country Report: Germany, March 2006
[29] Federal Network Agency, Annual Report 2005, February 2006
[30] Ovum and Beacon, The BEACON Broadband Knowledge Base Report, September 2005
[31] Federal Network Agency, Annual Report 2005, February 2006
[32] Deutschland Online, Deutschland Online 3, June 2006
[33] Analysys Research, Country Report: Germany, March 2006
[34] Analysys Research, Broadband Pricing Study, December 2005
[35] Analysys Research, Broadband Pricing Study, December 2005